Privacy Policy
Express by US Global Trade (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our services.
1. Information We Collect
We may collect the following types of personal information when you visit our platform, place an order, or engage with us:
- Personal Details: Name, phone number, email address, shipping/billing address
- Order Details: Product selections, order history, transaction records
- Payment Information: Payment method, billing data (Note: we do not store credit/debit card details)
- Technical Data: IP address, browser type, device identifiers, and website usage behavior through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Process and fulfill orders efficiently
- Deliver products and manage logistics
- Provide customer support and respond to queries
- Send transactional emails and order confirmations
- Improve our website, user experience, and product offerings
- Comply with legal obligations and prevent fraud
3. Sharing of Information
Your personal data may be shared with trusted third parties in the following circumstances:
- Payment Gateways: To securely process transactions
- Logistics Partners: For order delivery and tracking
- Marketing Services: For targeted promotions (only if you opt-in)
- Legal Authorities: When required by law or in connection with legal claims
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking
We use cookies and similar technologies to enhance site performance, remember user preferences, and analyze site traffic. You can choose to disable cookies via your browser settings, but this may affect functionality.
5. Data Security
We implement strict security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and internal access controls.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Withdraw consent for marketing communications at any time
- Request deletion of your data, subject to legal and transactional requirements
To exercise these rights, please contact our support team.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We recommend reviewing their privacy policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated through appropriate channels. Continued use of our services constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:
Email: info@usglobaltrade.org
Phone: +923363210767